1.  What is the most important goal for a candidate to accomplish from the phone interview

  • This is a screening process that is normally conducted by the HR Manager to select qualified candidates for face to face interviews.
  •  Your job is to secure a face to face interview by selling yourself to the company.

2.  The MUST DO steps in preparing for the phone interview

  • Study the company web-site in-depth (every page)
  • Google the internet for pertinent information on the company; news articles, promotions, new senior associates joining the firm, mergers, acquisitions, etc.
  • Study the job description

3.  How to control your environment before and during the phone interview

  • Eliminate noise: TV, Children, Airports, dogs barking, driving a car.
  • It is recommended to use a land line for best reception.
  • If you will be using your cell phone make sure you have good reception

4.  How to you want to be perceived on a phone interview

  • Honesty and integrity
  • That you are interested in the company and position
  • Friendly; Enthusiastic; Articulate, Intelligent; Prepared, Knowledgeable, Positive, Upbeat, Excited, Passionate.
  • Be aware of your voice tone – If you had a bad day this will be picked up by the interviewer. You want the interviewer to hear a positive, upbeat person on the other end of the phone line

5.  Do’s and Don’t of a successful interview

  • Keep your answers brief and to the point
  • Do not elaborate unnecessarily.
  • Listen carefully to what is being said.
  • Don’t talk over the interviewer or interrupt.
  • Don’t bad mouth your previous employer or co-workers.
  • Refrain from sharing too much personal information
  • Do not make excuse for your mistakes.
  • Take responsibility and share how you learned from a challenging experience.

6.  Securing an invitation for an in-person interview.

  • Thank you for your time. I really enjoyed our dialogue. Based on our conversation today, I am highly interested in this position.
  • What are your thoughts about us getting together for an in-person interview?
  • What needs to happen for me to get to the next step?
  • When will you be making your decision on bringing people in for an in-person interview?

7.  Appropriate follow-up after the phone interview.

  • Send an email “thank you”
  • Thank them for their time
  • Reiterate the reasons why you think you are a good match for the position.
  • Express your interest in meeting with them soon.

8.  What questions to ask if you are invited for an in-person interview

  • Who will I be interviewing with?
  • Can you tell me something about their management style and personality?
  • What is your dress code?
  • What is the company culture?
  • Where is the interview being held?

What to take with you to the interview

  • Clean resume that matches the one you sent to the employer
  • Portfolio or examples of your work that is pertinent to the position
  • References (Again, make sure they are up to date with correct information)